Effective Date: 08/01/2025
1. Introduction
KCraftive is a digital marketing and web development company based in Indianapolis, Indiana. As an online-only business, we operate without a physical storefront and can be reached via email at kcraftiveinfo@gmail.com. By engaging our services, you agree to the terms and conditions outlined below.
2. Services Offered
KCraftive delivers a wide range of digital services through structured plans—Launch, Boost, and Scale—as well as customizable packages and individual service options. Core offerings include:
Website Design and Hosting
Google Business Profile Management
Content Updates
Social Media Management
Sales Campaigns
Mobile Optimization
Keyword Tracking
Paid Advertising Campaigns
eCommerce Integration
Advertising Strategy and Management
3. Service Delivery Timeline
Service activation begins upon receipt of the initial payment and agreement to these terms. Initial website and service setup typically occurs within 1–2 weeks. Ongoing support is provided per the Service Level Agreements (SLAs) defined in the selected service plan.
4. Subscription & Payment Terms
All clients are subject to a one-time setup fee, followed by recurring subscription payments (monthly or annually). Annual plans include discounted rates.
Payments are due on the invoice date and recur on the same calendar day each billing cycle.
A $50 late fee applies if payment is up to 7 days overdue.
An additional $50 fee is added for each subsequent week of non-payment.
5. Cancellation & Termination
Clients may cancel their service at any time following receipt of the initial setup fee and first subscription payment. KCraftive reserves the right to terminate services at its sole discretion, with or without notice.
Refund Policy:
No refunds or partial credits will be issued for unused services upon cancellation or termination.
6. Use of Third-Party Platforms
KCraftive leverages established and secure third-party platforms to deliver its services, including:
Hostinger for website hosting
NameCheap or Hostinger for domain registration
Google for Business Profiles, Email, and associated tools
While KCraftive is not a cybersecurity provider, we utilize trusted, secure platforms as part of our commitment to client data protection.
7. Ownership and Intellectual Property
Clients retain ownership of domains upon registration. Website design, layouts, and creative assets remain the intellectual property of KCraftive. A transfer of these assets may be negotiated upon request, with terms and pricing determined solely by KCraftive.
8. Terms Updates and Notifications
Clients will be notified of changes to the Terms of Service via the KCraftive website, where updates and the effective date will be clearly posted.